Responsible Gaming
Introduction
At Clearwater FM, we believe that gambling should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and remember that the odds are always in favour of the house.
We are committed to promoting responsible gaming and supporting our players in maintaining a safe and enjoyable experience.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities on our website. We take age verification seriously and reserve the right to request proof of identity and age at any time.
If you are under 18, please do not register or attempt to place bets on Clearwater FM.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or other essential expenses
- Hiding your gambling activity from family, friends, or partners
- Feeling anxious or irritable when unable to gamble
- Gambling for longer periods than intended
- Experiencing relationship problems due to gambling
- Borrowing money or using credit to fund gambling
- Neglecting work, education, or personal responsibilities
- Lying about the amount of time or money spent gambling
- Experiencing mood changes linked to gambling wins or losses
If you recognise any of these signs in yourself or someone else, help is available.
Self-Help Tools
Clearwater FM provides several built-in tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gambling session
- Reality Checks: Receive regular reminders of how long you have been gambling and how much you have spent
- Time-Out: Take a temporary break from gambling without closing your account (24 hours to 6 weeks)
- Self-Exclusion: Voluntarily exclude yourself from accessing your account for a set period (minimum 6 months)
To access these tools, log into your account and visit the Responsible Gaming section. We encourage you to use these features to help maintain healthy gambling habits.
Support Organisations
If you are struggling with problem gambling, free and confidential support is available from the following organisations:
United Kingdom
- GamCare – Free counselling and support service
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Peer support meetings
Website: www.gamblersanonymous.org.uk
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Need Help?
If you think you may have a problem with gambling, please reach out for support today. There is no shame in asking for help, and these organisations have extensive experience in assisting people in your situation.
Remember: Help is just a phone call away. Don't suffer in silence.
For more information about responsible gambling practices, please visit our full Responsible Gaming page or contact our customer support team at any time.